This chapter covers the core communication and interaction tools you'll likely use most frequently in Close Master for your real estate agency. We'll explore the unified Conversations inbox for managing all your messages, using the Calendars section to view your schedule and update appointment outcomes (crucial for automation!), leveraging Reputation management to gather valuable client testimonials, and specifics for using WhatsApp if your agency utilizes that channel for communication. Mastering these tools is essential for providing timely responses, staying organized, and building strong client relationships.