The Settings
section, accessed via the gear icon (⚙️
) typically found at the bottom of the main left-hand navigation menu, serves as the central administrative control panel for your agency's entire Close Master
sub-account
. This is where you (or users with Admin privileges) configure the foundational elements that dictate how the platform operates, reflects your brand, ensures compliant communication, and enables key features used throughout the system. While The Close Agency
likely handled the initial setup of many core settings, understanding this area allows you to fine-tune the system to your specific operational needs, customize workflows, manage integrations, and ensure everything runs smoothly and compliantly.
Access Requirement: Access to most subsections within Settings
typically requires Admin
-level user permissions (See Chapter 21.1). Standard users may only see their My Profile
section here.
Sections in this Chapter:
- 22.1 Settings Overview & Access
- 22.2 Business Profile & Company Info (Brokerage Details - `CRUCIAL` for Compliance)
- 22.3 Pipelines Setup (Listing/Buyer Stages)
- 22.4 Phone Numbers & Compliance (A2P/Toll-Free for SMS - `CRUCIAL`)
- 22.5 Reputation Management Settings (Review Links/Messages)
- 22.6 Email Services (LC Email + Dedicated Domain Setup)
- 22.7 Domains (Connecting Brokerage Website/Funnel Domains)
- 22.8 Calendars Setup (Showing Calendars, Consultation Calendars)
- 22.9 Custom Fields Management (Real Estate Specific Fields)
- 22.10 Custom Values (Brokerage Phone, Booking Links, etc.)
- 22.11 Tags Management (Organizing Contacts)
- 22.12 Branded Domain (For System Links)
- 22.13 Integrations (Connecting Google, FB, Payments)
- 22.15 Conversation AI Settings
- 22.16 WhatsApp Setup (If Used)
- 22.17 Payments Settings (Gateways, Taxes, Receipts)
- 22.18 URL Redirects
- 22.20 Audit Logs
- 22.21 Company Billing (Viewing Usage for LC Phone/Email/AI)
- 22.22 Labs (Beta Features)