13.7 Magic Links for Login

Purpose:

Provide a convenient and secure passwordless login method for your Client Portal members via email links.

How Magic Links Work:

  • Generation: These unique, time-sensitive links are generated automatically by the system in specific situations:
    • Welcome Emails: When a new member is enrolled (manually or via signup) and the Welcome Email is enabled (configured in Memberships > Settings > Email Settings), it typically includes a magic link ({{member.password_setup_link}}) for the user to set their initial password and log in.
    • Password Reset Emails: When a user clicks the "Forgot Password?" link on the portal login page, the system sends an email containing a magic link to reset their password.
    • Manual/Workflow Insertion: You can manually insert a magic link merge tag (e.g., {{client_portal.magic_link}} or {{membership_login_url}} - check your specific merge tags) into emails sent via Workflows or Conversations. Clicking this link will log the user in directly for that session.
  • Security: Magic links are secure because they are unique, sent directly to the user's verified email address, and typically expire after a short period (e.g., 15-60 minutes) or after being used once. This prevents unauthorized access even if the email is forwarded later.
  • User Experience: Offers a convenient login method, especially if a user forgets their password or for initial onboarding.